Having many customers who are completely satisfied with their received Portraits is what we are most proud of. We offer a great 100% Satisfaction Guarantee , even thirty days after you have received your painting/drawing. At PortraitsOnDemand we are so sure that our artists will get you the highest quality painting that we can offer you the following refund policy.
Our 100% Satisfaction Guarantee:
Should your order get lost during transit, we will replace the painting free of charge.
Should framing or painting be damaged during transit, we will replace free of charge. But please send us photos of the damage and the packaging so we can claim the costs back from the shipping company.
During the order you will pay a deposit of 20%, shoul you not be satisfied after viewing the painting which is sent to you in an email we will make modifications to the painting! In the case in which you do not like the painting/drawing even after modifications have been made you may finally reject the painting and you won't be asked for any further payments.
Should you not be happy with the ordered item after receiving it at your requested mailing address, we will accept a return of the painting within thirty days of receiving it and you will be entitled to a refund of 80%. Please contact us for the return mailing address.
Paintings created from Photos:
Ordering a custom painting from your photo is very easy at PortraitsOnDemand.com. Choose your prefered painting size, the kind of medium and which sort of framin you would like. You then upload or send the photo in an email and once the payment has been completed we will take a look at your photo and suggest changes or make any changes you requested in the remark section during the order. You can ask for changes to the background, removal and adding of people/pets or items and only after approving the photo will an artist make a start on your painting. You will receive an email from us as soon your ordered painting or drawing is finished and again you may ask for changes to be made in case any are needed. As soon as you are able to approve your painting, we will have it prepared for shipping and you are asked to pay the final balance.Order A Painting From Photo Now To the top of the page