Having many customers who are completely satisfied with their received Portraits is what we are most proud of. We offer a great 100% Satisfaction Guarantee , available within thirty days after you have received your painting. At PortraitsOnDemand we are so sure that our artists will get you the highest quality painting that we can offer you the following refund policy. All of our artwork is covered under the same money back guarantee.
Our 100% Satisfaction Guarantee:
Should your order get lost during transit, we will replace the painting free of charge.
Should framing or painting be damaged during transit, we will replace free of charge. But please send us photos of the damage and the packaging so we can claim the costs back from the shipping company.
During the order you will pay a deposit of 20%, should you not be satisfied after viewing the painting which is sent to you in an email we will make modifications to the painting! In the case in which you do not like the painting/drawing even after modifications have been made you may finally reject the painting and we will respect your decision.
Should you not be happy with the ordered item after receiving it at your requested mailing address, we will accept a return of the painting in its original package within thirty days of receiving it and you will be entitled to a full refund of 100%. Please contact us for the return mailing address.
Paintings created from Photos:
Ordering a custom painting from your photo is very easy at PortraitsOnDemand.com. Choose your preffered painting size, the kind of medium and which sort of framing you would like. You then upload or send the photo in an email and once the payment has been completed we will take a look at your photo and suggest changes or make any changes you requested in the remark section during the order. You can ask for changes to the background, removal and adding of people/pets or items and only after approving the photo will an artist make a start on your painting. You will receive an email from us as soon your ordered painting or drawing is finished and again you may ask for changes to be made in case any are needed. As soon as you are able to approve your painting, we will have it prepared for shipping and you are asked to pay the final balance.Order A Painting From Photo Now To the top of the page